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Everyday Business Writing 天天用英语工作信函

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1#
发表于 2011-9-26 19:49:11 | 只看该作者 回帖奖励 |倒序浏览 |阅读模式
I found it back some days bf, with a little dusty.And I think it is worth to show everyone, indeed, a good book it is.
Totally, it have 8 chapters, for each of them, have 4 sections, "useful phrases", Main lessons, "Notes" & "ractice", I will try to type them whole except "ractice".
Hope it is also good for you all.

Longman English for Work 朗文上班族英语
1. The basics

Some useful phrases
How are you?
How did the meeting go?
It went very well.
It was good to talk to you yesterday.
I enjoyed meeting you last week.

Thank you for your message.
I’ve attached a copy of my report.
Everything looks fine.
No changes needed.
Laurent – please make the arrangements.

Please call me.
Please do not hes囧广告囧e to contact me.
I look forward to meeting you on Friday.
Look forward to hearing from you soon.
See you next week.
All the best.

Beginnings and endings

The writers know each other well
Subject: Leadership course
Hi Kim
How are you? It was good talk yesterday.
I’m finalizing the details of the Leadership Course and I want to be sure that everything is correct. Can you check the brochure again before it goes to the printer, especially page 5-7? Please email me or call me on my mobile if any changes are needed.
Best regards
Anders

Subject: Re: Leadership course
Anders
Everything looks fine. No changes needed. See you next week.
All the best
Kim
The writers know each other
Subject: Meeting 25 May
Dear Ms. Novotna
It was good to meet you at the conference last week. I would like to invite you to visit us on Monday 25 May at 11:15 so that we can continue our discussions. I hope that you can come.
Yours sincerely
Piki Gonzales (Mrs)
Head of Personnel

Subject: Re: Meeting 25 May
Dear Mrs Gonzales
Thank you for the inv囧广告囧ion. I look forward to meeting you again on 25 May at 11:15a.m.
Yours sincerely
Tarja Novotna

The writers do not know each other
Subject : Insurance policy number RT4968
Dear Sir/Madam
I would like to check our insurance cover. We will be shipping new equipment to our Birmingham office next month. Do we need to change our policy or will it be covered?
Yours faithfully
Dr Slack(Senior Manager)

Subject : Re: Insurance policy number RT4968
Dear Dr Slack
This is to confirm that your current policy covers you and that you do not need to take any further action. If you have any other queries, please do not hes囧广告囧e to contact me.
Yours sincerely
N.Nuul (Administrator)

Notes

Hi Kim
The way you begin and end a message depends on how well you know the person you are writing to. A good guide is to use the same beginning and ending (or a slightly more formal one) as the other person. In informal emails some people do not use the person’s name but start the message:
Hi/Hello/Good morning/Afternoon

How are you?
When you know each other well, you often begin a message with a friendly greeting. Other openings: Hope you are well. It was good to see you last week.

I’m finalizing the details…
Saying why you are writing:
I’m writing to let you know...
Just a not to let you know…
This is to let you know that…
Note how contracted forms I’m(I am), You’ar(You are)etc. are informal and offen used in emails.

Best regards
The way to end a message is a matter of personal choice, but if you are writing first, it is best to be more formal than too informal.
Some other informal endings: Regards
Best wishes
All the best
Cheers (very informal UK English)

Anders
You can begin an email by simply writing the person’s name at the top of a message.

No changes needed
Note that the verb are (No changes are needed) has been left out here to keep the message short and simple.

Dear Ms Novotna – Yours sincerely
In emails which follow the style of more formal letters, if you open with a name: Dear Ms/Mrs/Miss/Mr; you close with Yours sincerely. However, in emails the rules are more relaxed – you can begin a message with Dear and end it with Best regards, Best wishes etc.(see notes above)
Ms is used instead of Mrs or Miss if you do not know if a woman is married or not.
Some women prefer to be called Ms.

Piki Gonales(Mrs)
A little old-fashioned, but when the reader may not know from your name whether you can male or femaie, you can help by giving your title, e.g.Piki Gonzales (Ms) at the end of your message.

I look forward to meeting you…
This is one of the most common phrases used at the end of message. Note the –ing form of the verb which follows look forward to: I look forward to hearing from you. I look forward to receiving the report.

Dear Sir/Madam -- Yours faithfully
Use Dear Sir/Madam is formal messages, if you do not know the person you are writing to. Dear Sir is also used. This type of message usually ends with: Yours faithfully.

Senior Manager
As this is a first formal email, the writer includes his name and position. In well-established relationship, with frequent communication, this is not necessary.

British/American differences
British American
Hi Kim Hi Kim:
Notes: American style uses a colon( after the salutation for business correspondence
(Dear Piki:/dear Sir: or Madam: /To whom it May Concern: )
Yours faithfully This expression is not used in American English.
Sincerely/Yours truly would be used instead.
finalising finalizing
mobile(phone) cell(ular) phone
insurance cover insurance policy
(not used in American English) (also used in British English)
queries questions
(exists, but not often used (also used in British English)
in American English)

Basic layout
A standard letter

Hardy
Heyward
7Nogin Road
Shipsam
Northshire
KT3 49P
UK

10 April 20 –
Dear Mr Loelgen,
It was good to meet you at the seminar in Paris. I am going to be in Amsterdam in June and I would like to arrange a meeting with you as you suggested.
We have many now products that I am sure will interest you.
Could you let me know if you are available on June 5th or 6th?
I look forward to hearing from you soon.

Yours sincerely,
Isabel Hardy

Isabel Hardy
Partner

A memo

To: All heads of Department
From: Pamela Newman
Director of Corporate Planning
Date: 14 June 20 –
Subject: Agent visit
Please note that Eun Joo, our Korean agent, will be visiting the company next Friday 21 June. You are invited to meet her in the Conference Room at 10:30 a.m.

Eun Joo will give us the latest information on the Korean market, and she will answer any questions you may hanve.
There will be a buffet lunch at midday.

Please confirm that you can attend.

A group email

Subject: Menu
⊿Attachments: none
Dear all
I’ve attached a copy of the menu for the annual dinner. Please let me know what you would like by the end of this week.
Laurent, can you make arrangements for the music.
Thanks.
Klaus

Notes
Dear Mr Loelgen,
Notes that some people prefer to write a comma(,) after Dear Sir, Yours faithfully, etc. it is now more usual to leave out the comma in both formal and informal letters and messages.
Be consistent. If you use a comma after Dear John, use a comma after Yours sincerely.

It was good to meet you at the seminar in Paris.
Remind the reader of the first or previous contact.
Do you remember that we met at the Expo presentation?
We spoke at the recent conference.

…I would like to arrange a meeting with you…
Open formal correspondence with a clear statement of why you are writing.
I am writing to confirm arrangements.
I would like to check some details with you.

We have many new products…
The next sentence(s) contain(s) your main message. Other possibilities:
It would be good to continue our discussions.
I would like to show you our new brochure.

Could you let me know if you are available…
Use could to make polite requests:
Could you let me know as soon as possible?
Could you call me?

I look forward to hearing from you soon.
Formal letters usually include a polite final phrase. Other examples:
I look forward to meeting you soon.
Looking forward to your reply.


Please note that…
Pleas note that… is a common way of introducing important information in a formal memo.

Please confirm that you can attend.
Other formal polite requests:
Please reply as soon as possible.
Please
2#
 楼主| 发表于 2011-9-26 19:49:24 | 只看该作者
contact me by Friday.

Dear all
A common greeting when an email is sent to a group. Other greetings:
Dear everyone
Dear colleagues
Hello everyone (informal)
Note that group emails can also be sent without a greeting.

I’ve attached a copy of the menu…
Other ways to indicate that you have attached a file/files to your email.
Here is the menu.
The report is attached.
If you want to be more formal you can say:
Please find attached the report as requested.
Herewith the files you asked for.

Laurent, can you make the arrangements…
Note how we ask an individual to do something in a messages sent to a group.
Use a comma(,)or a dash(-)after the person’s name:
John, please call me when you receive this.
Sonia – can you forward this message to Oliver?

British/American differences
Because email is international, the differences in British English and American English styles are becoming fewer (US emails may sometimes be more informal than UK emails). However, some sectors such as financial, backing and legal prefer formality. In these cases, address people by their titles, avoid contractions and slang, and be concise and to the point.


3#
 楼主| 发表于 2011-9-26 19:49:35 | 只看该作者
I thinks so, it is a book, you know~!
I fell difficult also, because it is just 1 chapter, still have 7.
May I should be keep going?
4#
 楼主| 发表于 2011-9-26 19:50:03 | 只看该作者
yup, they are the series books, and basically.
I also want have a e-book by .txt or .xls, I will try, hope you will not remain too loog. : )
5#
发表于 2011-9-26 19:50:42 | 只看该作者
LS,your English is so good,do you really need this book?
6#
发表于 2011-9-27 10:29:22 | 只看该作者
路过。。。。。。。。。。。。。。
7#
发表于 2011-9-28 11:31:30 | 只看该作者
路过。。。。。。。。。。。。。。
8#
发表于 2011-10-16 10:03:33 | 只看该作者
Thanks !
9#
发表于 2011-11-25 08:27:59 | 只看该作者
thanks for your sharing
10#
发表于 2012-5-31 18:54:20 | 只看该作者
study hard and make progress every day ,there is no shortcut
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