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| I found it back some days bf, with a little dusty.And I think it is worth to show everyone, indeed, a good book it is. Totally, it have 8 chapters, for each of them, have 4 sections, "useful phrases", Main lessons, "Notes" & "
  ractice", I will try to type them whole except "  ractice". Hope it is also good for you all.
 
 Longman English for Work 朗文上班族英语
 1. The basics
 
 Some useful phrases
 How are you?
 How did the meeting go?
 It went very well.
 It was good to talk to you yesterday.
 I enjoyed meeting you last week.
 
 Thank you for your message.
 I’ve attached a copy of my report.
 Everything looks fine.
 No changes needed.
 Laurent – please make the arrangements.
 
 Please call me.
 Please do not hes囧广告囧e to contact me.
 I look forward to meeting you on Friday.
 Look forward to hearing from you soon.
 See you next week.
 All the best.
 
 Beginnings and endings
 
 The writers know each other well
 Subject: Leadership course
 Hi Kim
 How are you? It was good talk yesterday.
 I’m finalizing the details of the Leadership Course and I want to be sure that everything is correct. Can you check the brochure again before it goes to the printer, especially page 5-7? Please email me or call me on my mobile if any changes are needed.
 Best regards
 Anders
 
 Subject: Re: Leadership course
 Anders
 Everything looks fine. No changes needed. See you next week.
 All the best
 Kim
 The writers know each other
 Subject: Meeting 25 May
 Dear Ms. Novotna
 It was good to meet you at the conference last week. I would like to invite you to visit us on Monday 25 May at 11:15 so that we can continue our discussions. I hope that you can come.
 Yours sincerely
 Piki Gonzales (Mrs)
 Head of Personnel
 
 Subject: Re: Meeting 25 May
 Dear Mrs Gonzales
 Thank you for the inv囧广告囧ion. I look forward to meeting you again on 25 May at 11:15a.m.
 Yours sincerely
 Tarja Novotna
 
 The writers do not know each other
 Subject : Insurance policy number RT4968
 Dear Sir/Madam
 I would like to check our insurance cover. We will be shipping new equipment to our Birmingham office next month. Do we need to change our policy or will it be covered?
 Yours faithfully
 Dr Slack(Senior Manager)
 
 Subject : Re: Insurance policy number RT4968
 Dear Dr Slack
 This is to confirm that your current policy covers you and that you do not need to take any further action. If you have any other queries, please do not hes囧广告囧e to contact me.
 Yours sincerely
 N.Nuul (Administrator)
 
 Notes
 
 Hi Kim
 The way you begin and end a message depends on how well you know the person you are writing to. A good guide is to use the same beginning and ending (or a slightly more formal one) as the other person. In informal emails some people do not use the person’s name but start the message:
 Hi/Hello/Good morning/Afternoon
 
 How are you?
 When you know each other well, you often begin a message with a friendly greeting. Other openings: Hope you are well. It was good to see you last week.
 
 I’m finalizing the details…
 Saying why you are writing:
 I’m writing to let you know...
 Just a not to let you know…
 This is to let you know that…
 Note how contracted forms I’m(I am), You’ar(You are)etc. are informal and offen used in emails.
 
 Best regards
 The way to end a message is a matter of personal choice, but if you are writing first, it is best to be more formal than too informal.
 Some other informal endings: Regards
 Best wishes
 All the best
 Cheers (very informal UK English)
 
 Anders
 You can begin an email by simply writing the person’s name at the top of a message.
 
 No changes needed
 Note that the verb are (No changes are needed) has been left out here to keep the message short and simple.
 
 Dear Ms Novotna – Yours sincerely
 In emails which follow the style of more formal letters, if you open with a name: Dear Ms/Mrs/Miss/Mr; you close with Yours sincerely. However, in emails the rules are more relaxed – you can begin a message with Dear and end it with Best regards, Best wishes etc.(see notes above)
 Ms is used instead of Mrs or Miss if you do not know if a woman is married or not.
 Some women prefer to be called Ms.
 
 Piki Gonales(Mrs)
 A little old-fashioned, but when the reader may not know from your name whether you can male or femaie, you can help by giving your title, e.g.Piki Gonzales (Ms) at the end of your message.
 
 I look forward to meeting you…
 This is one of the most common phrases used at the end of message. Note the –ing form of the verb which follows look forward to: I look forward to hearing from you. I look forward to receiving the report.
 
 Dear Sir/Madam -- Yours faithfully
 Use Dear Sir/Madam is formal messages, if you do not know the person you are writing to. Dear Sir is also used. This type of message usually ends with: Yours faithfully.
 
 Senior Manager
 As this is a first formal email, the writer includes his name and position. In well-established relationship, with frequent communication, this is not necessary.
 
 British/American differences
 British American
 Hi Kim Hi Kim:
 Notes: American style uses a colon(
  after the salutation for business correspondence (Dear Piki:/dear Sir: or Madam: /To whom it May Concern: )
 Yours faithfully This expression is not used in American English.
 Sincerely/Yours truly would be used instead.
 finalising finalizing
 mobile(phone) cell(ular) phone
 insurance cover insurance policy
 (not used in American English) (also used in British English)
 queries questions
 (exists, but not often used (also used in British English)
 in American English)
 
 Basic layout
 A standard letter
 
 Hardy
 Heyward
 7Nogin Road
 Shipsam
 Northshire
 KT3 49P
 UK
 
 10 April 20 –
 Dear Mr Loelgen,
 It was good to meet you at the seminar in Paris. I am going to be in Amsterdam in June and I would like to arrange a meeting with you as you suggested.
 We have many now products that I am sure will interest you.
 Could you let me know if you are available on June 5th or 6th?
 I look forward to hearing from you soon.
 
 Yours sincerely,
 Isabel Hardy
 
 Isabel Hardy
 Partner
 
 A memo
 
 To: All heads of Department
 From: Pamela Newman
 Director of Corporate Planning
 Date: 14 June 20 –
 Subject: Agent visit
 Please note that Eun Joo, our Korean agent, will be visiting the company next Friday 21 June. You are invited to meet her in the Conference Room at 10:30 a.m.
 
 Eun Joo will give us the latest information on the Korean market, and she will answer any questions you may hanve.
 There will be a buffet lunch at midday.
 
 Please confirm that you can attend.
 
 A group email
 
 Subject: Menu
 ⊿Attachments: none
 Dear all
 I’ve attached a copy of the menu for the annual dinner. Please let me know what you would like by the end of this week.
 Laurent, can you make arrangements for the music.
 Thanks.
 Klaus
 
 Notes
 Dear Mr Loelgen,
 Notes that some people prefer to write a comma(,) after Dear Sir, Yours faithfully, etc. it is now more usual to leave out the comma in both formal and informal letters and messages.
 Be consistent. If you use a comma after Dear John, use a comma after Yours sincerely.
 
 It was good to meet you at the seminar in Paris.
 Remind the reader of the first or previous contact.
 Do you remember that we met at the Expo presentation?
 We spoke at the recent conference.
 
 …I would like to arrange a meeting with you…
 Open formal correspondence with a clear statement of why you are writing.
 I am writing to confirm arrangements.
 I would like to check some details with you.
 
 We have many new products…
 The next sentence(s) contain(s) your main message. Other possibilities:
 It would be good to continue our discussions.
 I would like to show you our new brochure.
 
 Could you let me know if you are available…
 Use could to make polite requests:
 Could you let me know as soon as possible?
 Could you call me?
 
 I look forward to hearing from you soon.
 Formal letters usually include a polite final phrase. Other examples:
 I look forward to meeting you soon.
 Looking forward to your reply.
 
 
 Please note that…
 Pleas note that… is a common way of introducing important information in a formal memo.
 
 Please confirm that you can attend.
 Other formal polite requests:
 Please reply as soon as possible.
 Please
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