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1. Purpose:目的
To List out frequent defects found during inspection of furniture during manufacture, and provide a defect classification guideline for QA/QC inspection use. To avoid any misunderstanding on defect classification among relevant parties(GUI ,inspection body/GUI supplier/factories) 列出家具生产过程中常见缺陷，并对缺陷分类的界定作出指引以方便QA/QC参考，同时避免不同实体（GUI，验货部门，供应商）之间对缺陷程度界定的不同标准导致的误解。 | | 2. Definition : 定义 |
1) Critical non-conformity (defect): 致命缺陷
A non-conformity(defect) which experience and the judgment indicates is likely to result in a hazardous and injurious situation to the user, or makes the product subject to legal seizure, or not comply with any mandatory regulations(standards) or as per the customer’s requirements 根据经验判定可能导致对用户造成伤害，或造成产品被查封，或不符合强制性法规，或按客户要求规定为致命缺陷或极严重缺陷的任何问题，均判为致命缺陷或极严重缺陷。 | 2) Major non-conformity (defect): 严重缺陷
Non-conformity (defect) other than Critical is like to result in failure, or to reduce materially the usability of the unit for its intended purpose, or having an obvious aesthetic non-conformity (defect) which affect the salability of the products and lessens the value or as per the customer’s requirements. A major problem will in all probability result in the customer returning the product for exchange or refund thus affecting the customer or product reputation.
缺陷不构成致命问题，但影响产品的使用功能，或明显的外观缺陷影响到产品的销售，降低产品价值，或按客户要求判定，所有这些缺陷定为严重缺陷.严重缺陷可能导致客户的退货或索赔等，影响客户及产品的声誉。 | 3) Minor non-conformity (defect) 次要缺陷
Non-conformity (defect) is that not likely to reduce the usability of the product for its intended purpose or is departure from established standards, having little bearing on the effective use of the products. or as per the customer’s requirements. A minor problem may give a degree of consumer dissatisfaction. Several Minor problems together may lead to the customer returning the item.
次要缺陷是指那些不会影响产品功能、使用性的问题，但不符合已定标准，或轻微影响产品使用有效性的问题，或按客户要求所定。次要问题可能影响客户的满意度，很多次要问题也会导致客户的退货。 | 4) A-zone( Prime display panels) A区域（主显示面）
Place the unit at a position when in use or for sale. All visible surfaces/areas are treated as a prime display panel/area.
For example, the table top, exposed side panels, leg frames, The front panel of the drawer and door, visible shelf top surface, all the hardware etc.
产品置于正常使用或销售位置时，所有能看到的表面或区域均视为A区域，如桌面，桌外侧面，外露的脚架,抽屉，门的前面板,易见的层板上表面，所有的五金件等。 | 5) B-zone B区域
Those surfaces/areas other than A-zone, but can be seen after further actions (turn the unit up side down, open the doors, draw out the drawers etc,) or can't be seen as normal use, for example, the back panel of wall corner unit, the back of table top, shelf back, internal area of the drawer etc.
产品置于正常使用或销售位置时，不容易看到，而需要低头或翻动产品才被看到的表面，如要翻转，打开门，拉开抽屉才能看到的表面，靠墙产品的背面，桌面背部，层板的下表面，抽屉的内表面等。 | 6) C-zone C区域
Those surfaces/areas other than A-zone and B-Zone, only can be seen after the unit is disassembled or before assembly, or other area/surfaces which experience and the judgment indicates are not been seen/noticed during normal use and on selling, for example, the back panel of the drawer, the internal surface of drawer case, the top end of leg etc 产品正常使用或销售时不能看到，只有组装/拆卸产品过程中才能看到的表面。如抽屉的背板和框架内表面，腿的上表面 等。 | 7) Obvious defect
明显缺陷
All those defects can be identified within 3 seconds from a distance of about 800mm shall be classified to an Obvious visual defects. All the obvious visual defect at A-zone shall be treated as a Major defect.
距离800毫米到1000毫米处观察，能在3秒内极易发现的问题均视为明显缺陷。 | 3. Checking condition:
---Light: under in-direct daylight or equivalent lumination( for example, under 40W daylight lamp.)
---For those large-sized product, for example, dining table, or some storage units. Check its aesthetics at 700~1000mm distance from the unit. For other small-sized products , check it at 300mm distance from the unit.
检验环境:
--应在非直接自然日光或同等照明灯(如40W 日光灯)下.
--对于大件产品, 如餐桌 或一些柜类家具,视距为700~1000MM,对于小件产品,视距为300MM | 4. NOTE:
1) The following are examples of typical defects which may be revealed during the examination (list is not all inclusive):
如下缺陷清单仅是检查过程中可能发现的典型问题,不包括所有问题.
2) The below classification of defects just as a general criteria (for reference only).
如下缺陷界定分类仅作为一般性标准(作参考). |
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发表于 2008-11-6 13:24:33
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