Content
0. 封面
1. 使用条款与免责声明
2. 前言
3. 全职验货员指南
3.1 验货员行为准则
3.2 验货员必备技能
3.3 验货前准备工作
3.4 验货中作业指南
3.5 验货后跟进工作
3.6 验货报告的发行
3.7 货物装船监控指南
3.8 与顾客的沟通
3.9 如何进入验货行业
3.10 案例分享
4. 自由职业验货员指南
4.1硬件指南
4.2软件指南
4.3 如何寻找客户
4.4 如何促成成交
4.5 如何收款
4.6 售后服务
4.7如何应对解决客人的投诉与索赔
4.8案例分享
Terms of Use
使用条款
The copyright of this ebook is owned by Simon Liu. Without the owner’s written authority, the ebook is illegal to resell, copy, and share in any way by anybody.
此电子书之版权属于Simon Liu所有。在未征得作者授权前，任何人以任何形式销售，复制，网络共享，均属违法。
It is illegal to sell any parts of this ebook in any approach.
It’s illegal to sell this ebook on ebay without written authority from the owner. And it’s illegal to gift or distribute this ebook in anyway.
The statement of no responsibility
The points, statements and experience mentioned in this ebook may not right for everybody. The content of this ebook is written base on the writter’s own experience. But it is not means or gurantee the accuracy of the content.
The writer, in this ebook, never touch up any topic relevant to law, finance, medical science or other professional knowledge. The reader suggested to consult these professional people who are certificated in these topics.
The writer, will never take any responsibility for the lost of these people who direct or indirect refer to the content of this ebook. The reader will have to take the full responsibility of using this ebook.
免责声明
本書中的建議可能並不適用於每個人。
作者通過自己的個人經歷或者自己認為可靠的途徑 獲得本書所包含的資訊，但是並不意味或保證本書內容的精確性。
作者，出版商以及經銷商從未提及任何法律，財務，醫學或者其他的專業知識。對這些專業知識，讀者應諮詢有足夠資質的相關領域的專業人員。
作者，出版商以及經銷商不承擔任何個人由於直接或間接參照本書中的資訊而產生的債務，損失或者風險。讀者自行承擔使用本書的責任。
Copyright ©
Preface
前言
Thank you for buying <<QC Pocket Guide>>.
感谢购买验货员口袋指南这本书。
Please take this opportunity to let me have a brief self introduction. So that you see all the content in this ebook is comes from my real life.
請先允許我做一下自我介紹。這樣您才能知道我在書中所講的內容都是来源于以往的经历。
My name is Simon Liu, I was starting work in kinds of manufactures in Shenzhen from 1999 to 2004; and then from 2005 to now, I move to representative office in kinds of trading company & branded retailer, working as quality management role which including process quality, new product development quality, internal lab, QC inspector, Quality engineer and International Registe of Certificated Auditor (IRCA).
我叫Simon Liu，我从1999年到2004年在深圳不同类型的制造企业从事质量管理方面的工作，包括IQC，IPQC，OQC，QE 和QC主管。2005年至今（2015年12月）我在深圳各种贸易公司和品牌商采购办公司做供应商质量管理工作, 包括过程质量控制，新产品开发质量控制，内部实验室，验货验厂，供应商辅导等。其间有参加过在一些在职培训，包括仪器内部校验员培训，6 sigma绿带培训，IE培训，项目管理培训，人员性格分析培训，以及质量管理体系国际注册审核员培训等等。
The purpose to write this pocket guide is to share QC knowledge and information from my own experience, and I wish these experience can guide and inspire these fellow who are going to or already working in the area of Quality Control & Quality Management.
我写这本指南的目的，是希望能给有志于从事验货行业，或正在从事验货行业的同行们，带来一些从我个人工作经历得到的一些知识，并希望这些知识和资讯能够给验货同行带来帮助和启发，让他们在工作中能更上一层楼，那么我们的目的也就达到了。
由于本人水平有限，错误在所难免，如有赐教，请电邮至本人，感激不尽！
祝您成功！
Your sincerely
Simon Liu
Kingfisher.cn@gmail.com
2015年12月于深圳
3. 全职验货员指南
3.1 验货员行为准则
1）观点明确
2）犀利
3）stand firm
4）critical thinking (这点我们太缺了）
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发表于 2016-1-5 02:14:20
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