标题: ISO 9000-2005英文版 [打印本页] 作者: xzfdwz 时间: 2007-8-26 08:19 标题: ISO 9000-2005英文版 ISO 9000-2005英文版
Quality management systems— Fundamentals and vocabulary
The ISO9000 family of standards listed below has been developed to assist organizations, of all types an
sizes, to implement and operate effective quality management systems.
— ISO9000 describes fundamentals of quality management systems and specifies the terminology for qualit
management systems.
— ISO9001 specifies requirements for a quality management system where an organization needs t
demonstrate its ability to provide products that fulfil customer and applicable regulatory requirements an
aims to enhance customer satisfaction.
— ISO9004 provides guidelines that consider both the effectiveness and efficiency of the quality managemen
system. The aim of this standard is improvement of the performance of the organization and satisfaction o
customers and other interested parties.
— ISO19011 provides guidance on auditing quality and environmental management systems.
Together they form a coherent set of quality management system standards facilitating mutual understanding i
national and international trade.
