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标题: What is critical defect, major defect and minor defect? [打印本页]

作者: wtoqc 时间: 2007-4-27 18:52
标题: What is critical defect, major defect and minor defect?
Defects found in inspection are classified into three categories: critical defects, major defects and minor defects:

1) Critical non-conformity (defect):
A non-conformity(defect) which experience and the judgment indicates is likely to result in a hazardous and injurious situation to the user, or makes the product subject to legal seizure, or not comply with any mandatory regulations(standards) or as per the customer's requirements

2) Major non-conformity (defect):
Non-conformity (defect) other than Critical is like to result in failure, or to reduce materially the usability of the unit for its intended purpose, or having an obvious aesthetic non-conformity (defect) which affect the salability of the products and lessens the value or as per the customer's requirements. A major problem will in all probability result in the customer returning the product for exchange or refund thus affecting the customer or product reputation.

3) Minor non-conformity (defect)
Non-conformity (defect) is that not likely to reduce the usability of the product for its intended purpose or is departure from established standards, having little bearing on the effective use of the products. or as per the customer's requirements. A minor problem may give a degree of consumer dissatisfaction. Several Minor problems together may lead to the customer returning the item.

作者: VERB 时间: 2007-5-21 01:36
thank you for your pointing,would you give your email to me?

作者: samzhai 时间: 2007-6-9 09:52
这个问题很重要哦

作者: maymayjiang 时间: 2007-6-9 13:15
如童裝的安全疵點全都是 critical defect

作者: jimmywang 时间: 2007-6-27 15:15
标题: 关于缺陷等级
同意楼上意见.但是需要留意的是有时客人对缺陷等级有不同的定义,有的国外的customer把没有功能也定义为critical.----不知大家有没有遇到类似的情况?

作者: hycfeng 时间: 2007-11-24 23:10
TKS for good share!

作者: arthurzhou 时间: 2007-12-21 10:02
标题: 缺陷等级定义
我同意大家的看法,但据我的经验对缺陷等级我是这样定义的:但不同的客户对产品有不同的定义
CRITICAL DEFECT:对人的生命和财产成在潜在的危机.
MAJOR DEFECT:对产品的使用功能受到一定的影响的.
MINOR DEFECT:一般多指外观方面的不良.

作者: edwardgui 时间: 2007-12-26 11:37
值得一学. 体会中....

作者: 风中羽毛 时间: 2007-12-27 19:24
Learned a lot from above article

作者: ricky_z 时间: 2008-1-3 00:05
不同客户有不同标准，按客户要求去判断就不会错

作者: jimmylee12 时间: 2008-1-26 19:13
标题: jimmylee
your English is very good ,I didn't know what you say ,you can traslate into chinese .

作者: martin1969 时间: 2008-2-25 16:55
标题: 产品缺陷定义
critical : 指产品在使用/ 运输/ 储藏过程对消费者产生伤害行为。
major: 产品失去功能或部分产品失去功能地区/对功能有潜再的影响 / 表面比较大的缺陷
minor ：表面比较小的缺陷。

作者: Wendy-mili 时间: 2008-11-21 17:53
标题: 回复 5# jimmywang 的帖子
这是肯定的,没有功能了,也就是产品是废品.........

作者: bcolin 时间: 2008-11-24 10:58
同意楼上的分类方法！
一般情况下，只要验到有CRITICAL DEFECT, 该批货肯定会被RE.

作者: hcdm2011 时间: 2011-7-1 18:34
标题: very good
Very good,thanks a lot.

作者: hcdm2011 时间: 2011-7-3 16:33
很好，在此多谢了！

作者: WHG168 时间: 2011-7-3 21:58

原帖由 martin1969 于 2008-2-25 16:55 发表
critical : 指产品在使用/ 运输/ 储藏过程对消费者产生伤害行为。
major: 产品失去功能或部分产品失去功能地区/对功能有潜再的影响 / 表面比较大的缺陷
minor ：表面比较小的缺陷。

支持。。。。。。。。。。。。

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