标题: 英文客户调查表 [打印本页] 作者: enjoygoblin 时间: 2008-10-14 13:42 标题: 英文客户调查表 Customer Satisfaction Questionnaire
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Dear Madam or Sir:
Thank you for taking time to complete our survey. The goal of this survey is to obtain feedback from you that will help us to provide better service. Your feedback is very important to us as we endeavor to better serve you, o"
Partner's name
Tel. No. Completed by:
Product Category:
Please state your evaluation on our products: -
Quality: 囗 Excellent 囗 Good 囗 Acceptable 囗 Unsatisfactory
Price: 囗 Very Competitive 囗 Competitive 囗 Average 囗 Unsatisfactory
Delivery Time: 囗 Always on time/early 囗 On Time 囗 Reliable 囗 Unsatisfactory
Please list out reasons/comments, if any, on your evaluation:-
Please state your evaluation on our service: -
Handling of Projects/
Orders/Complaints: 囗 Efficient 囗 Good 囗 Satisfactory 囗 Unsatisfactory
Staff service & professional knowledge: 囗 Efficient 囗 Good 囗 Satisfactory 囗 Unsatisfactory
Service after delivery 囗 Efficient 囗 Good 囗 Satisfactory 囗 Unsatisfactory
Please list out reasons/comments, if any, on your evaluation:-
Other comments, suggestions and improvements to enhance our position with our competitors:
Remark: excellent rate is considered as 16, "Good " is 14, "Satisfactory" is 10 while "Unsatisfactory" is 6 Total score
We appreciate your completing the above promptly so we can provide a better and/or improve
our service to you.
Please complete and return the questionnaire to us